Aer Lingus, the national flag carrier airline of Ireland, is facing criticism from passengers who are unable to input fadas into the airline's booking system.
The issue is reportedly due to the age of the system, which is more than 50 years old and does not support the use of fadas, a character in many Irish names.
Although the airline has acknowledged the issue to the Irish Mirror and is "considering implementing reasonable steps" to fix it, the problem has led to frustration for passengers who are trying to input their names and other details accurately.