
Ads for three tax agents have been banned for exaggerating refunds, being unclear about fees and failing to mention that clients were signing over rights to a cut of potential repayments from previous years.
All three advertisers – trading as The Tax Hero, Fast Track Reclaim and Total Tax Refunds – misleadingly implied that their free online tools would confirm whether customers were entitled to a refund from His Majesty’s Revenue and Customs (HMRC).