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Katharine Kemp, Senior Lecturer, Faculty of Law & Justice, UNSW, UNSW Sydney

ACCC says consumers need more choices about what online marketplaces are doing with their data

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Consumers using online retail marketplaces such as eBay and Amazon “have little effective choice in the amount of data they share”, according to the latest report of the Australian Competition & Consumer Commission (ACCC) Digital Platform Services Inquiry.

Consumers may benefit from personalisation and recommendations in these marketplaces based on their data, but many are in the dark about how much personal information these companies collect and share for other purposes.

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