Lyft will now guarantee the rights of blind and disabled passengers to travel with their service animals across the United States, following a settlement announced in Minnesota.
The agreement stems from a complaint filed by college student Tori Andres with the Minnesota Department of Human Rights. Andres, who is blind, reported that several Lyft drivers refused to allow her service dog, Alfred, to accompany her during rides. An investigation by the department concluded that Lyft was in violation of the state's Human Rights Act.
