A Pennsylvania woman said she was left without groceries after Walmart allegedly delivered another customer’s order, then told her she needed to return the mistakenly delivered items before receiving a refund. In August 2026, TikTok creator Katie (@ktnegs), who describes herself as a stay-at-home mom, documented the situation in two viral August 2026 videos. She said she relies heavily on Walmart grocery delivery because a disability prevents her from shopping for groceries on her own.
In her first video, Katie said she ordered about $200 worth of groceries but received someone else’s delivery instead. The order she received included items such as soda, Gatorade, protein shakes, and protein yogurt, which she said did not meet her family’s needs.