Jobseekers have reported broad confusion about the new Workforce Australia system – including among the employment consultants tasked with running it – with some asked to drive more than 120km to job agency appointments.
Hundreds of respondents to a survey conducted by the Australian Unemployed Workers’ Union (AUWU) this month listed issues they’d faced during the transition to the $1.5bn-a-year scheme, which replaced Jobactive at the start of the month.
