One of my clients, a 79-year-old retiree, stopped at her bank's ATM to take out some cash. She had no reason to think twice about it. A few hours later, she was staring at $1,400 in unauthorized withdrawals from her account.
Criminals had installed a card skimmer on the machine. What made the situation worse: The bank didn't own the ATM. The actual owner was a third party, so recovering her money meant weeks of paperwork, phone calls and escalating frustration.
