For decades, the car dealership was a fixture of the American consumer experience. Walking into a showroom, haggling over prices, and sitting at a sales desk for hours was just part of buying a car. But the way people shop—and the way they expect to be treated—is changing fast. Today, a growing number of buyers are bypassing dealerships altogether in favor of faster, easier alternatives. If you’ve sensed a shift, you’re not alone: the car dealership decline is well underway, and here’s why it’s happening.
