The Latest Breaking News from Salesforce

Three years ago, companies adopted benefits to help cover the costs of travel for employees who needed an abortion but lived in a state where the procedure was banned. Here's what has happened to those benefits since then.

Microsoft co-founder Bill Gates argues that coding is too complex to be fully automated by AI and still requires human intervention to identify errors. Meanwhile, NVIDIA CEO Jensen Huang believes coding may become obsolete as AI gains broad adoption.

AI agent adoption is projected to grow by 327% by 2027, a new report from Salesforce (NYSE:CRM) finds. This is expected to increase a company's productivity by 30%, but will drastically impact the way those companies are organized and run.

Want a high-paying job without breaking the bank? These top courses and certificates under $1,000 can boost your career fast—no degree required.

Salesforce price increases are expected to drive increased adoptions and penetration by providing value over piecemeal services.

Salesforce has introduced Agentforce for Revenue, a tool that uses AI agents to automate routine sales tasks like quoting, data entry, and follow-ups.

Microsoft recently announced that the company saved approximately $500 million by using AI across its call centers.

As the tech industry increasingly pivots towards artificial intelligence, Salesforce (NYSE:CRM) is positioning itself at the forefront of this shift with its AI-powered Service Cloud. This strategic move not only highlights the growing importance of AI in driving business growth but also reshapes investor perceptions of Salesforce’s long-term potential.

Salesforce (NYSE:CRM) stock has significantly underperformed the broader tech market this year, plummeting nearly 22% while the SP 500 Information Technology Sector Index has gained 9%.