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The Latest Breaking News from John Heald

Carnival Cruise Line shuts down illegal on-board activity

The cruise line's move has angered some passengers and prompted social-media accusations that the effort was profit-motivated.

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Carnival Cruise Line confirms ban on a popular cabin hack

It's absolutely outlawed with one very big exception for certain Carnival passengers.

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Carnival Cruise Line outlines strict boarding rule for passengers

When passengers first get on a Carnival ship, they have to follow certain rules, and those who don't create big problems.

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Carnival Cruise Line makes a key safety policy very clear

The cruise line has a safety policy that passengers may not know about which could lead to problems.

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Carnival Cruise Line makes a bold statement on a divisive topic

The cruise line spoke out on a topic that has caused significant problems for Target, Bud Light and Walt Disney.

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Carnival Cruise Line makes controversial boarding policy clear

The cruise line's brand ambassador shared the cruise line's rules and some passengers did not like what they heard.

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Carnival Cruise Line shares hacks for a big passenger problem

The cruise line and its passengers shared some ideas to fix a problem Royal Caribbean, MSC, Disney and Norwegian passengers face as well.

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Carnival follows Royal Caribbean in fixing worst part of cruising

Both cruise lines are trying to make what some consider the worst part of cruising easier for passengers.

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Carnival Cruise Line shares bad news about its onboard offerings

Only one cruise line that sails from the United States will have access to this fan favorite.

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Carnival Cruise Line passengers share inspirational stories

Sometimes a cruise is more than just a vacation.

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Carnival Cruise Line shares key drink package question

The cruise line faces pushback for a policy that's different than what Royal Caribbean, MSC, and Norwegian do.

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Carnival Cruise Line makes a dining change, asks customers to tip

The cruise line has changed how a key part of its free dining offerings works.

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Carnival Cruise Line answers anger over 'discriminatory' policy

The cruise line has made it clear that passengers who don't follow a new rule won't be allowed on their ships.

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Carnival Cruise Line shares important news for parents, families

If you don't remember to do this, your cruise could end very badly.

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Carnival Cruise Line shares a serious warning for its customers

The cruise line has been vigilant in making moves to keep its customers safe.

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Carnival Cruise Line explains highly debated pricing policy

Cruise passengers often complain about all the costs associated with going on a cruise, and those costs have increased.

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Carnival Cruise Line makes a controversial dress code decision

How people dress and what they can wear on a cruise remains contentious in some cases.

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Carnival Cruise Line solves a frustrating passenger problem

Both Royal Caribbean and Carnival deal with the same issue, but only Carnival is taking a bold step to fix it.

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Carnival Cruise Line answers question about key unspoken rule

The cruise line has been dealing with a problem that Royal Caribbean has solved.

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Carnival Cruise Line answers key adult passenger question

Brand Ambassador John Heald has addressed a topic that many cruise passengers have strong opinions on.

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Royal Caribbean, Carnival all-in on popular onboard tradition banned by Disney

Disney cruise line recently ended this celebrated activity onboard ships.

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Carnival Cruise Line shares news on key beverage policy

The cruise line has multiple rules that differ from its chief rival Royal Caribbean.

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Carnival Cruise Line has a warning for all cruise passengers

Royal Caribbean, Norwegian, MSC, Virgin, and even Disney Cruise Line customers should be wary.

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Carnival Cruise Line answers question on drug-policy change

Cruise lines don't follow the same rules as land-based vacations.

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Carnival Cruise Line answers controversial tipping question

The cruise line has provided a definitive answer to an often-asked question.

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