As airport bosses get a handle on queue management just in time for the jubilee weekend, frustrated air passengers returning from holidays are reporting hours-long waits for baggage.
Emily Ellwood landed on an easyJet flight from Larnaca to Gatwick on Tuesday night, where she says customers could not disembark the flight for 40 minutes due a problem at the gate. Staff told passengers they couldn’t find anyone “to open the plane door”.
