
When I reviewed the Xreal 1S, the company gave me a Neo dock to connect my Nintendo Switch 2 easily. While this worked just fine for me latency-wise (bar a low battery life), turns out the company wasn’t happy with it — putting the adapter on hold “indefinitely.”
Chi Xu, Xreal’s CEO, explained this decision was made “out of an abundance of care,” to not ship a product that “does not fully meet our standards.” Xu also confirmed that all Neo pre-orders will be refunded and that no action is needed, while also linking to alternatives for Switch 2 players.