Xbox customer support looks bad once again, this time over a Forza Horizon 6 issue that came from a Steam Deck

Forza Horizon 6 in the Steam Store on a Steam Deck covered in a pink, purple, and blue skin in a dbrand Killswitch case. .

I'm just going to say it as plain as I can: Microsoft customer support really needs to improve. We have, of course, had the recent case where someone being locked out of their account went viral on social media, which seemingly magically prompted some action.

Now, over on the Steam Deck subreddit there's an exhausting tale of a player who has been locked out of playing Forza Horizon 6 for 70 days over an issue with cloud sync. And guess what? Xbox support apparently can do nothing to help.