One of the most disconcerting ways for homeowners to discover that something has gone wrong at home is when their vacation ends with a call from a concerned neighbour. The news was as terrible as it could get for Susan Hodgson, a homeowner from southwest Atlanta, in 2023. When she returned from a trip, she discovered that the long-standing family property she had kept locked, insured, and maintained for about fifteen years had been completely demolished by a construction crew that had just gone to the incorrect address.
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