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The Guardian - AU

Lifestyle

Sharlotte Thou

‘Worst of a bad bunch’: Choice names NIB and Meta among worst Australian products and services of the year

Choice Meta NIB De Silva Facebook Instagram WhatsApp

NIB insurance office in Brisbane, Australia — NIB is among businesses named in Choice’s 2024 Shonky awards for a health insurance product that charges single parents more than couples. Photograph: Nils Versemann/Getty Images

Consumer advocacy group Choice has named Meta for failing to protect social media users from scams and health insurer NIB for charging single parents more than couples in the 19th annual Shonky awards, which list the worst Australian products and services of the year.

The Choice CEO, Ashley de Silva, said Choice reported three suspicious Facebook ads as scams to Meta – the parent company of Facebook, Instagram and WhatsApp – in 2024.

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