Only two thirds of GP appointments in the UK were face-to-face last month, according to new data released by the NHS.
Figures show that a total of 26.8million appointments were made at doctor surgeries in December. Of these, almost 18.3million appointments (68%) were in person while 7.4million (28%) took place over the phone.
However, according to the data, fewer than one in five appointments at some practices were classed as being face-to-face.