A Ryanair passenger was refused to board her flight home because her hand luggage was "too big" - leaving her stranded in Alicante, Spain. Teresa Bruce, who suffers with diabetes, was told by a member of Ryanair staff that she couldn't board the plane due to the size of her hand luggage after returning from a five-day trip in Benidorm with friends.
Despite travelling with the same case just days before on her inbound flight to Spain, Teresa was told she needed to pay £69 to have the suitcase put into the hold. She said: "I couldn't understand why I needed to pay for the case when I had flown over from Prestwick with it just five days before."
After spending her cash on her trip, Teresa, said she didn't have enough money left to pay the amount and urgently needed to get home so she could take her medication that day to treat her Type 2 diabetes. However, the ASDA employee was instead forced to sleep in the airport in a "frightening" experience, adding: "I didn't take it with me as it needs to be refrigerated. I was expecting to get home that day, the Daily Record reports.
