A woman who won £60,000 on the Lottery a year ago claims she's only received a third of her jackpot prize.
Jane Fallon, 62, used the website WeLoveLotto on February 2, 2020. The website boasts of having a "Guaranteed 100% Payout Policy" but Jane said she only received £20,000 after picking four Euromillions Hotpick numbers and doubling up.
This meant that she technically won £30,000 twice. At the time, she said WeLoveLotto congratulated her and said she had broken its record for the largest win - reports the Mirror.
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Jane, from Greater Manchester, said: "It was all smiles and congratulations the next day. They told me 'you're our biggest winner'." The firm they said they were waiting for funds to clear from the National Lottery before paying her anything.
Four weeks later, Jane got £1,000. Another two weeks later she got another £1,000, then another £18,000 around ten days after that. But then the payments stopped completely.
Jane and her family chased the matter several times with WeLoveLotto and other gambling bodies, but over a year later she is still waiting to get her remaining £40,000. Now she is speaking out about her experience as a warning to others.
She said: "I am sick of them. My aim is to warn people about that Lotto website. I've phoned Action Fraud and the Gambling Commission but have had no help."
WeLoveLotto was approached for comment multiple times by The Mirror. To make matters worse, Jane lost out on some of her benefits as a result.
Before she won the £60,000, Jane was claiming Personal Independence Payments and Employment and Support Allowance (ESA). Because old-style ESA is a means-tested benefit, Jane knew if she had savings of more than £16,000 she could not claim it.
As soon as Jane knew she won she called the Department of Work and Pensions to inform them, and a week later her ESA was stopped. But when her level of savings dipped back below £16,000, she had to start her claim all over again.
She said: "I got back in contact and was able to get benefits again, though I had to send in bank statements." She is now back on the level of benefits she was before the win ever took place.
WeLoveLotto has a TrustPilot score of 3.3 stars out of 5.
