Delivery company Evri has found itself in a lot of hot water recently after many reports of parcels being dumped, stolen or not arriving over the Christmas period. It's been forced to apologise for delays this week after many fuming customers got to the end of their tether with its service.
Many people will be familiar with having to chase a delivery company for an update on their parcel, whether the solution is a refund or a replacement - but one woman took her frustrations the extra mile and took drastic action.
Sania Shah, a fuming small business owner, has claimed she was forced to pretend an Evri driver had set her house on fire in order to get the company to respond after 'ignoring' her for a month.
