A Menards employee who filmed a customer berating him for his attitude and demeanour claims they were fired after the interaction. The video, posted to TikTok, shows the customer apparently chastising the employee for not greeting her with a “smile” and for not making eye contact.
The viral video was posted by TikTok user “@notyeison1011,” although the caption tags another account named “Efrain,” which appears to be the name of the employee in the video. In the clip, an older customer addresses Efrain, telling him to “be more proactive.” She tells him that she won’t tell his manager but promises to come back into the Menards store another time, “and hopefully, you’ll greet me with a smile and eye contact.”