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The Mary Sue
The Mary Sue
Melody Heald

Woman’s United flight strands her in New Jersey. She gets meal and hotel vouchers. Then she tries using them: ‘I go to Starbucks… I get Cinnabon’

Delayed or canceled flights are a headache. When it’s due to inclement weather, it is worse. In fact, the FAA reported that weather accounted for the most delays, at roughly 75% from a 2017-2023 study. To remedy the inconvenience, airlines compensate passengers for meals and hotel stays with vouchers. As one woman learned, these don’t always work with United Airlines.

What happened to this United Airlines passenger?

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