A woman was left with a "bad taste in her mouth" after a battle with B&M over a £150 egg chair.
Kelly Gayle, from Mossley Hill decided to treat herself to a chair at the start of July after working some extra hours. The 45-year-old, who usually shops in store, said she decided to order online as the shop had a sale on, and it would be easier for it to be delivered to her home.
Once at the checkout on the website she noticed the cost of delivery was £34.99, adding it was "way more" than she expected. She went ahead with the purchase as it was easier than figuring out a way to get the chair home herself.
