A car dealership allowed a staff member to take a customer's car home and drive 22 miles after the vehicle had been returned because of a safety issue. Beverley McClarnan, 46, says she believes the staff member used the vehicle on the school run.
Ms McClarnan, 46, had bought the car for her daughter's 18th birthday and said she had used a Ford car pass app to track the vehicle as it was driven around Swansea after it went into the dealership. She said it was returned dented and dirty with muddy footprints and ash left inside.
The dealership, Motorpoint in Llansamlet, Swansea, has apologised to Ms McClarnan and purchased the vehicle back from her. It said the staff member had used the vehicle as part of a company-approved process to test intermittent faults but denied it had been used on the school run.
