A woman registered as disabled was "accused of being drunk" and deemed as unfit to travel by railway station staff in Liverpool. The shocked, embarrassed and humiliated passenger is now refusing to travel with Merseyrail after her "terrible experience" at the underground Moorfields station.
The woman in her 30s, who has asked not to be identified, told the Liverpool Echo: "I was told they had been observing my movement and was deemed unfit to travel. I was completely shocked at first. I didn't really know how to respond."
Unsteady on her feet due to arthritis and having undergone a hip replacement, the woman was not initially asked whether she had a disability when approached by station staff on Saturday, February 4 as she headed home from an afternoon in Liverpool. "They were very dismissive about my disability and seeing my blue badge," she added.
