A mum says her son was left in 'floods of tears' when a passenger refused to move out of his chair after Ryanair had double booked the seat. Adri Sz says her six-year-old son was left anxious and agitated for the entirety of the flight after being forced to switch seats, with Ryanair blaming the incident on an IT error.
The mother, her son, Ryan, and husband were travelling from Budapest to Manchester on a flight on the budget airline's subsidiary, Buzz, and had booked specific seats in advance of their trip. Ryan had been checked onto a window seat as it helps to keep him calm and relaxed during the flight.
However, the family were left stunned when they learned that one of the three seats - which typically cost between £15 and £30 to book together - were being occupied by a stranger. The mother spoke to the woman sitting in her son's spot, who showed her an identical seat reservation and refused to move, reports the Mirror.
