A woman lost a seven-year legal battle after a luxury hotel in Italy repeatedly refused to serve her tap water during a holiday stay.
The case dates back to 2019, when she stayed at a five-star hotel in the Dolomites and claimed she was forced to pay for bottled water during meals instead of being given tap water.
The woman argued tap water should be seen as a basic amenity, akin to soap in the bathroom and clean sheets in hotel beds. However on April 29, after years of court proceedings and appeals, Italy’s highest court gave its final verdict.
