A woman found herself trapped inside her "damp, mouldy flat" after the front door handle broke.
Victoria Clarke, 19, claims that is just one of a series of issues she and her partner Jack Jones, 18, have had since they moved into the top-floor apartment at Castle View House on East Lane in Runcorn in December. The couple say their tenure has been blighted by issues, including a leaking gutter they blame for water coming through the ceiling, and a gap around the window they've had to reseal themselves.
Tony Griffiths, 40, Victoria's dad, told the ECHO other problems have included a broken door handle that left his daughter trapped in the flat, and mould growing around the windows which Victoria and Jack are spending a fortune on cleaning products to remove.