A vulnerable woman was left "freezing cold" on a train for two and a half hours after signal fault.
Isla Hewitt, 66, was in Perth, Scotland, visiting her family for the first time since 2019. But on Monday, February 13, when she tried to make her way back home to Wavertree with her son, Gary, the Northern Rail train she was travelling on between Preston and Liverpool Lime Street ran into a problem.
Network Rail posted on Twitter just before 7pm that trains were delayed or cancelled between Wigan and Lime Street following a signalling fault. Isla said her train came to a complete standstill near Huyton Railway Station, with very little information being given.