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Liverpool Echo
Liverpool Echo
National
Danny Rigg

Woman 'humiliated' when station staff approached her

A woman is refusing to travel with Merseyrail after a "terrible experience" at Moorfields Station.

She said she was shocked, embarrassed and humiliated when station staff approached her as she made her way home from an afternoon in Liverpool. The woman in her 30s, who asked not to be named, told the ECHO: "I was told they had been observing my movement and was deemed unfit to travel. I was completely shocked at first, I didn't really know how to respond."

The woman is registered disabled and "unsteady" on her feet due to having arthritis, as well as a hip replacement. But station staff on Saturday, February 4, didn't initially ask if she had a disability when they stopped her, according to the woman she was "accused of being drunk". She said: "They were very dismissive about my disability and seeing my blue badge. I was so embarrassed and humiliated.

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