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Wales Online
Wales Online
National
Claire Barre & Steve Houghton

Woman 'humiliated' as Manchester Airport staff ask her to prove she lives in UK

A woman who has lived in the UK for more than a decade claims she was left feeling "criminalised" when she returned to the country from her homeland last week. Laurence Sauvage-Lumb, originally from Lille, and who lives in Ormskirk, Lancashire, with her husband and daughter, was returning from her native France last Thursday, April 14, when she told LancsLive the humiliating incident occurred at around 10.30pm.

The 52-year-old, who had been to visit the grave of her beloved twin who passed away in Lille last year, says passport control at Manchester Airport asked how long she was planning to stay in the country. She says she was then asked to "prove" that she lived in England. The mum has lived in the UK for 15 years, is married to a UK national and obtained settled status post Brexit.

She said: “When I was asked for my passport, I was asked how long are you planning to stay in England for? I said, I live here, and she said to me, well you’re French, so can you prove this? There was no mention of settled status; I was on the floor, I’ve never been so humiliated.”

According to Ms Sauvage-Lumb the error was down to a "glitch" which she said may have occurred because she had renewed her passport, and her "settled" status, showing continuous residence of five years in the UK, was linked to her old passport. She managed to access the internet and show, via an email, that she did have settled status and did have the right to stay in the UK.

She said: “It took a good 10 minutes, and my husband was saying, what are you doing? Why are you taking so long? And it was because I had been asked to prove that I had settled status and it wasn’t linked to my current passport. She didn’t politely say, well you’re French and can you prove it, it was more a blunt, hostile, ‘prove it.’ It’s the hostility and blunt language that shocked me… the manner is linked to an anti-foreigner attitude. It was something I had never experienced before.

Laurence Sauvage-Lumb (Laurence Sauvage-Lumb)

"My address in Ormskirk is on my passport; she chose to ignore that, with no apology about the ridiculousness of my settled status not being linked to my new passport; it’s up to me to do it online apparently. For 48 hours after I was fuming. This is a consequence of Brexit and this is how we are starting to be treated in England now. I have never really experienced anything like that - and you don’t have any right of reply about how you are being treated in that situation.

“They shouldn’t assume that criminals are trying to enter England; it certainly felt just like that, as if I was being criminalised and I can’t be the only one. It's a hostile attitude, it’s damaging to the UK, and it’s just not conducive to anything and I didn’t need this extra stress.”

Manchester Airport was contacted by Lancs Live, and referred our sister website to the Home Office for comment. The Home Office was also contacted for comment but did not respond prior to deadline.

For more stories from where you live, visit InYourArea.

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