Woman goes to new salon in Los Angeles. She’s appalled when the hairstylist bleaches her hair—without her consent. Then the owner speaks out

When you walk into the hair salon, you are entrusting your stylist with your life. It’s a fact.

Well, maybe not. But getting a new haircut or style can be a huge risk, not to mention a deeply vulnerable process. And it’s hard to imagine a more nightmarish scenario than a stylist going off the deep end and straight-up doing something you, the client, didn’t ask for.