A woman was forced to say a tearful goodbye to her husband and son at the check-in desk - despite her passport having six months before it expires.
Ana Tiganescu had been looking forward to jetting off on her first holiday in more than three years with a trip to Faro, Portugal, where she would have been surrounded by family members.
The University of Leeds scientist was therefore taken aback and gutted when a member of Ryanair staff at Leeds Bradford Airport told her she couldn't travel.