A woman claims her gym locker was raided when she was exercising - only for the crooks to then take themselves on an £8,000 shopping spree with her cash.
Charlotte, from West London, told the BBC that she was made to feel like a “criminal” by her bank Santander - who argued that she must have shared her PIN number.
She believes the thieves were able to access her money through her personal banking app on her phone.
