A woman was banned from Jet2 flights for life after her "aggressive behaviour" forced a plane to be diverted.
Catherine Bush was handed lifetime ban by the airline and slapped with a £5,000 fine after she launched into a foul-mouthed rant at cabin crew members. She was filmed pacing up and down the flight to Turkey, screaming and swearing at staff.
The airline said Bush "displayed a catalogue of aggressive, abusive and dangerous behaviour" which included "physical aggression towards other customers and our crew."
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She also reportedly slapped other passengers onboard the flight during her aggressive outbursts which forced the flight to be diverted to Vienna just over two hours after leaving Manchester Airport. Bush was escorted off the plane by armed officers and was heckled by other passengers as she left, Yorkshire Live reports.
In a statement issued today, Phil Ward, managing director of Jet2.com, said: "Ms Bush displayed a continued pattern of appalling behaviour on the flight and she must now face up to the consequences of her actions. We have always made it abundantly clear that, as a family friendly airline, we take a zero-tolerance approach to such behaviour and that we will vigorously pursue any costs incurred as a result of such an incident.
"Although such incidents are very rare, it is unacceptable that our customers and crew should have to experience it. We would like to apologise to anyone who had to experience this behaviour and we would like to commend our highly-trained crew for their exceptional handling of this difficult situation."
The airline added it will fully support the authorities with any subsequent investigation.
