Passport issues left a Romford woman without a holiday, hundreds of pounds out of pocket and left feeling humiliated after she and her godson’s dream trip to Portugal went up in smoke.
Johanne Morris and nine-year-old Chayce Pearson, who is autistic, were due to flight out by easyJet to the southern European country in April, but were turned back at the boarding gates after being told her passport was invalid. This was because of post-Brexit travel rules into Europe.
As well as the shock at being refused to board the plane, Johanne also claims the pair were left embarrassed after being frogmarched through the airport. And what is worse, she says easyJet will only refund the £16 taxes, but nothing more, reports the Mirror.
