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The Independent UK
The Independent UK
Travel
Maroosha Muzaffar

Woman asks ChatGPT to write ‘polite but firm’ email to airline after delay and the result is fantastic

ChatGPT Lou Brain
Associated Press

A “polite but firm” email written by the AI chatbot ChatGPT to an airline carrier on behalf of a woman whose flight was delayed by more than six hours has taken social media users by surprise.

A woman named Cherie Luo shared a short reel on her Instagram account in December last year of the incident but the video has been gaining traction and at the moment has 2.6 million views.

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