A family missed their flight home and slept outside on bags after their airline dumped them at the wrong travel hub at 2am, they claim.
Elmira Sieron-Demina alleges that she and her kids were stranded 120km from Venice Airport in the early hours of morning, after their pilot told them their desired destination was closed and they ended up in Verona.
A mad scramble for the four available taxis left the Asda worker's kids, 8 and 11, to sleep on their bags on the floor outside while she jostled with dozens of other passengers to secure a transfer to Venice.