On the tarmac at Gatwick at the start of half-term, thousands of miles from the Cyprus seaside destination where their plane should have already landed, a cry that spoke for countless passengers filled the cabin: “I don’t need this … It’s out of my control, completely out of my control.”
The cry came, worryingly, not from a passenger but from the pilot of the Wizz Air plane, and was captured on a TikTok video that went viral. Now, with chaos gripping the industry, airline and airport chiefs seem to be floundering victims of circumstance just as much passengers and pilots. So where do the problems lie – and will they be fixed in time for summer?
