When Dr. Deepika Chopra took the stage at the Fortune COO Summit, she didn’t open with a slide deck or a framework. She asked everyone to close their eyes and breathe.
Chopra—a clinical health psychologist, behavioral scientist, and the woman who has trademarked the title “The Optimism Doctor®”—said she wanted to make a point before saying a single word about artificial intelligence: We are spending an enormous amount of time talking about the technology, and not nearly enough time talking about the humans running it.
