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Kiplinger
Kiplinger
Business
John O'Connell, MBA

Will AI Pay Dividends for Your Firm? To Find Out, Budget for the Whole Iceberg, Not Just the Tip

A digital rendering of an iceberg.

When you budget for an AI tool, you budget for the bill the vendor sends. That bill is the visible part of the cost. It is also the smaller part.

The expenses that decide whether AI pays off for your firm never appear on the vendor's invoice at all, and most firms do not budget for them until they arrive.

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