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Fortune

Ruth Umoh, Natalie McCormick

Why United Airlines' CEO makes as few decisions as possible

United Airlines Scott Kirby

(Credit: Hyoung Chang—The Denver Post)

Good leaders are decisive. They're able to parse through a trove of information in a timely manner and take swift action.

Good leaders are also choosey about which decisions to weigh in, says United Airlines' CEO Scott Kirby.

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