Car tech is frustrating right now. Chances are if you hop in a new vehicle, you're going to be greeted by a confounding array of touch screens, capacitive buttons and submenus. Some of it is amazing, and some of it is confusing. It is easy—natural, even—to opt out. To skip all the nonsense, plug in your phone, and channel everything through Apple CarPlay or Android Auto. But if car companies actually want to give buyers a good experience, I'm more convinced than ever that this is the wrong move.
