Amazon could be facing two legal challenges from shoppers who say the company misled them and violated state law when it ended free delivery from Whole Foods Market for Prime members.
Two groups of shoppers separately filed proposed class action lawsuits against the company in May and June, one accusing Amazon of breaching its contract by taking away a benefit of the Prime membership without lowering the subscription price or offering a refund, and the other arguing Amazon hid extra fees in order to "bamboozle" customers.
Amazon "pulled the rug out from its customers" in October 2021 when it ended an offer for free delivery for Prime members on Whole Foods orders over $35, one lawsuit read. Since then, hundreds of thousands of shoppers paid for "a service that was unfairly terminated."
