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The Guardian - AU
The Guardian - AU
Business
Samantha Floreani

Who does Woolworths’ tracking and timing of its workers serve? It’s certainly not the customers

Woolworths
Many who work at Woolworths are facing brutal consequences of a new efficiency framework, including claims of increased risk of serious injury, mental stress and the looming threat of disciplinary action or even loss of employment. Photograph: Joel Carrett/AAP

What’s worse than a tyrant boss? That’s easy: it’s a robot tyrant boss.

Or, more specifically, it’s a tyrant boss using algorithmic management tools to track your every move and wanting you to work harder and faster. That’s the experience of many who work at Woolworths as reported by the Guardian, who are facing brutal consequences of a new efficiency framework including claims of increased risk of serious injury, mental stress and the looming threat of disciplinary action or even loss of employment.

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