The owner of the White Moose Cafe and its upstairs hotel has shared his no-nonsense instructions for guests on Facebook.
Paul Stenson, who runs the budget Charleville Lodge on the North Circular Road, cheekily reminded guests that the service provided would be “reflected in the amount of money you’re paying us” and boldly said they hold limited rights as low paying guests. He also humorously warned visitors that staff would not put up with the demands of high-maintenance customers.
Paul wrote: “Please keep complaints to a minimum. Our staff are overworked and underpaid as it is and they don’t need you going to reception to complain unnecessarily.”
