On a day-to-day level, the way we interact with the people around us is shaped by our expectations, which are rooted in our experience. Most adults experience more regular and intensive contact with adults of roughly the same age as them. It is no surprise then – as a cursory glance at any multigenerational Twitter row over the past decade clearly demonstrates – that our expectations tend to be skewed towards how our own age group expresses themselves.
This isn’t only evident on social media. Business insiders are quick to point out both the benefits and the challenges of a multigenerational workforce. Communication is a key factor, here. There are subtle differences in how different generations use language.
