
As the most commonly used messaging app by UK adults, WhatsApp contains multitudes. Our love life. Our mates. Our mother-in-law. Our estate agents. And, increasingly, our colleagues. It’s also a horribly easy place to make a faux pas.
WhatsApp’s quickfire style of chat and speedy sharing functions combine to create a communications minefield, both for work and in social circles. My boyfriend still cringes about the time he left a 30-second voice note on his lads’ WhatsApp group, telling them he was dreading the date he was headed to, feeling desperately hungover and on the verge of vomiting ‒ complete with heavy breathing for dramatic effect. When he didn’t hear back, he spotted he’d sent it to the lady in question ‒ and just as quickly, she’d listened.