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Daily Record
Daily Record
Lifestyle
Martyn James & Jacob Rawley

What to do if your delivery doesn't arrive or is damaged as consumer expert shares rights

With Halloween fast approaching and then Christmas not long after, more people are likely to be shopping online.

While it's often a more convenient option to the hours that would be spent in the shops otherwise, there are some risks with internet shopping.

From packages getting damaged to gifts being lost in the mail, there is plenty that could go wrong.

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