People are being urged to submit a meter reading before October 1 to avoid unnecessary additional costs on their energy bill.
Some people may be unable to submit a meter reading, either due to a faulty meter or a supplier's website going down due to a high number of visitors - something that has happened before when bill prices were due to increase. If for whatever reason, you're unable to submit a meter reading on the eve of the price cap change, there's no need to panic.
First of all, the reason it's important to take a meter reading is that any energy you use from Saturday will be charged at a higher rate than before. By submitting a reading to your supplier, you're letting them cross-reference your bills with your usage, ensuring that you're charged a more accurate bill.
