Energy regulator Ofgem has issued a warning to energy providers, stating that most UK providers do not meet the requirements expected of them in terms of supplying support to consumers struggling to pay their energy bills in the wake of skyrocketing prices. Only British Gas was found to supply sufficient support in the report.
But what support should your provider actually be supplying you with as a consumer? Business energy bill experts, Bionic, have produced this short guide which enables consumers to check if their provider is doing enough and how they can demand more support. Les Roberts, content manager at Bionic, has provided the below advice:
"What Support Does Your Provider Have To Give You?
